Open Door Valet
Support Center
Welcome to Open Door Valet Support. We're here to help you with GSeat Pro and all your valet operations needs.
Urgent Issues
For time-sensitive matters during operations:
Contact your supervisor directly through the app
Frequently Asked Questions
How do I reset my password?
Tap “Forgot Password” on the login screen and enter your email address. You'll receive a reset link within a few minutes.
How do I check in to an assignment?
Open the app, go to your current assignment, and tap the “Check In” button when you arrive at the location. Make sure location services are enabled.
When do I get paid?
Payouts are processed weekly. You can view your earnings and payout status in the Earnings section of the app.
How do I update my availability?
Go to Profile > Availability to set your weekly schedule. Updates take effect for future assignment scheduling.
The app isn't loading properly. What should I do?
Try closing and reopening the app. If issues persist, check your internet connection or try reinstalling the app from the App Store.
App Information
GSeat Pro is the official mobile app for Open Door Valet team members. Download it from the App Store to manage your assignments, track earnings, and stay connected with your team.